The Sweetstake™ FAQ

What is the promotion?

The Sweetstake is a promotion across a range of confectionery brands in which you enter a code to receive a scenario relating to one or more of the competitive international men’s football matches taking place in Russia between 14 June and 15 July 2018. If that scenario happens, you win a prize. You could win up to £10,000!

 
How do I enter?

Step 1: Find your unique code inside promotional packs
Step 2: Enter it at TheSweetstake.com
Step 3: Receive your Sweetstake scenario
Step 4: Cross your fingers. You could be a winner

 

When can I enter?

You can enter your codes from 23 April 2018 until 15 July 2018.

All entries received between 16th July 2018 and 16 January 2019 will be entered in to a wrap up prize draw to win £500.

 

What are the prizes?

The prize pool consists of 200 x £10,000; 1,000 x £1,000; 2,500 x £500; 100,000 x £20; 200,000 x £5 plus millions of free packs. See the prizes page for further details.

 

How do I know my pack is participating?

Each participating product shows the Sweetstake promotional flash on the pack.

Promotional multipacks have only one code on the inside of the outer wrapper.

 

Where do I find my unique code?

The unique code is found printed inside each pack. The code is 10 characters long.

   

 

My code doesn’t work. What should I do?

Make sure to double check what you’ve entered.  The code consists of 10 letters and numbers

If it still doesn't work, please ‘contact us’ to help.

 

Who is the promotion open to?

The promotion is open to UK residents aged 18 years and over excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.

 

I live in the Republic of Ireland. Can I take part?

No, this promotion is available for residents of UK only.

 

Do I have to buy a pack to enter?

Yes. Residents of Northern Ireland can enter without purchasing a pack by sending their name, address and email address to Mars Sweetstakes NPN, PO Box 1079, Hemel Hempstead, HP1 1GY between 23 April 2018 and 15 July 2018. They will be sent a unique entry code by entry. See Ts and Cs for full terms and restrictions.

 

Can I enter more than once?

You can enter a maximum of one code per day. If you have another code, please come back tomorrow!

 

Can I enter my code again for another chance to win?

No, unfortunately you can only enter your code once.

 

What products are included in the promotion?

Promotional packs of MARS, M&MS, MINSTRELS, MALTESERS, REVELS, TWIX, RIPPLE, SNICKERS, STARBURST, SKITTLES or WRIGLEY’S EXTRA. See the packs page for further details.

 

How are the winners selected?

The allocation of a specific scenario or event to an entrant, together with the possible prize to be won if that scenario or event happens, will be entirely at random and overseen independently. The promotional code registered will not impact in any way on the scenario/event details sent to an entrant.

 

I have won a £10,000, £1,000 or £500 cash prize. How and when will I receive my prize?

Congratulations on winning a cash prize in the Sweetstake!

Once you have posted your pack to the freepost address supplied at time of win, your prize will be sent by cheque to the address you provided within 28 days. If it has not arrived, please ‘contact us’.

 

I have won a £20 or £5 cash prize. How and when will I receive my prize?

Congratulations on winning a cash prize in the Sweetstake!

When you won you will have been invited to go to the website to provide your name and address. The link to do this appears in your win notification email. If you want to receive your prize by bank transfer, you will also need to provide your bank details. Your prize will be sent by cheque to the address you provided or by bank transfer within 28 days. If it has not arrived, please ‘contact us’.

 

I have won a free pack. How and where can I claim this?

Congratulations on winning a free product prize in the Sweetstake!

You will be sent an email containing a unique link which will allow you to print off your free pack coupon. Once printed you will have 30 days to redeem your coupon.

That coupon can then be redeemed for a free pack of MARS, M&MS, MINSTRELS, MALTESERS, REVELS, TWIX, RIPPLE, SNICKERS, STARBURST, SKITTLES or WRIGLEY’S EXTRA up to the value of £1 at participating retailers (at the retailers’ discretion). One voucher per transaction.

 

I have an issue with my prize, who should I contact?

We are sorry to hear this. Please ‘contact us’.

 

Where do I go to see the full T&Cs?

Please click here to see the full T&C’s.

 

My code is missing from my pack

The codes are only in promotional packs.  They are made up of a combination of ten letters and numbers.

You’ll find the code on the inside of your pack or the lid of your EXTRA tub.

If the code is missing, or you can’t read it please ‘contact us’. Keep hold of the pack as we might want you to return it to us.

 

I can't log into my account

You will need your email address and password. If the email address is not recognised maybe you used another one? Please double check. If you forgotten your password, you can request a new password via the link on the log-in page. You will then receive an email which includes a link to allow you to reset your password. If you didn't receive the email, please check your junk folder as it might be there.

 
Difficulty resetting password

Once you request a new password and click on the link in the email, all you need to do is enter a new password and once again to double check. It may be that the two don't match. If so, just try again carefully.

 
My password/email won’t work

If you have been through the above steps there may be a problem with the website. Please ‘contact us’.

 
I’ve changed my email – what do I do?

Re-register with your new email address and all future scenarios and outcome emails will be sent there instead. Outcome emails for scenarios issued to your previous email will still be sent to your previous email address, however.